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Posts Tagged ‘iPhone 4’

iPhone 4 – Free Case Program App: Now available!

July 25, 2010 3 comments

This will probably be my last iPhone 4 post for a while. Time to move on to something new now that the free cases are available from apple.com. Interesting enough, it looks like even though I was already issued a refund from the Apple Store, I was able to also order a free case. There are seven 3rd party cases available, as well as Apple’s Bumper. Rather than making you fill out an application with all your information, all you have to do is download the “iPhone 4 Case Program” app, pick your case, and log in to confirm shipping. I am expecting some kind of email soon saying that I am not eligible, but we’ll see. Estimated shipping time states 3 – 5 weeks.

Get an iPhone 4 Bumper or case at no charge.

Follow these steps to apply for a Bumper or case.

1. Download the iPhone 4 Case Program app from the App Store.
2. Launch the app on your iPhone 4 and sign in using your iTunes Store account or Apple ID.
3. Select your Bumper or case.

For iPhone 4 purchases made before July 23, 2010, you must apply no later than August 22, 2010; otherwise, you must apply within 30 days of your iPhone 4 purchase. To qualify for this program, you must purchase your iPhone 4 by September 30, 2010.

iPhone 4 Bumper (Refunds/orders)

July 23, 2010 3 comments

Just a quick update for some of the people emailing me about iPhone 4 Bumpers and cases. No update from Apple yet on how to get the free bumper, but looks like Apple is processing refunds for those of you who purchased one already from the Apple Store (mine was just processed). No word on how to apply for the refund, or how to get another case yet. Looks like no option for a free Bumper/3rd party case for those who already purchased a Bumper from the Apple Store.

Here is the email from Apple:

Your iPhone Bumper Order
July 22, 11:41PM

Dear Apple Customer,

Apple recently announced that iPhone 4 customers who purchased an iPhone 4 Bumper are eligible for a full refund.

As of today, we have automatically processed your refund.

Thank you for choosing Apple.

Sincerely,
Apple Online Store Support

Apple Press Conference (7/16/2010) – The Aftermath (Antennagate)

July 17, 2010 8 comments

Ok, now that I’ve thoroughly tracked the press conference in my last post, it seems the hype is just starting. There are lots of questions, and lots of opinions about the way Apple handled the situation. I think that Apple did a tremendous job getting all their facts together so quickly, and for delivering this press conference with such class and sincerity. No one accused anyone of making up stories, no one was blamed, it was put very simply and delivered with such a calm demeanor.

I was worried that Apple’s response was going to taint my perception of the company forever, and am happy to report that I was blown away by their response (in a good way!). It’s just a shame that Apple had to go to these lengths to defend the most popular Smartphone on the market. Now anyone that sells a different Smartphone without giving out a free case will just be yet another step behind Apple.

In no particular order, here are some of the things I’ve observed while participating in various forums (ie – the FoxNews chat during the live press conference, or reading various other articles on the subject).

1) Question: How do I get my case/refund from Apple?
Answer: The details are still being ironed out, but Apple has updated the description of the Bumper in the Apple Store, indicating that they are currently not for sale, but will soon contain information on how to get your free bumper/refund. Keep checking back with the Apple Store for updates.

2) Question: Does the bumper actually fix the issue?
Answer: Yes it does. Paired with the 4.0.1 software update, the phone functions exactly how it should. The software update is clearly working as it should. I get terrible service in my home, but the iPhone always reported 4/5 bars before the update (iPhone 3G and 4). Now with the update, it correctly reports poor signal strength (1 or 2 bars).

iPhone 4 Bumper (black)

3) Question: What is contained in the iOS 4.0.1 software update?
Answer: The most important fix in this update is the new algorithm that calculates signal strength. There is a secondary update that fixes a pretty serious bug for Exchange Server users. This only affects corporate users who were unable to retrieve email from their Exchange servers due to a timeout issue. Apple had previously release a hotfix that came in the form of a simple profile install.

4) Statement: The iPhone cannot be charged while the bumper is in place.
Response: Yes, I’ve noticed the same thing, although some users have indicated that the charger that comes with the iPhone 4 works fine with their bumper. I have the OEM bumper and charger, and I have to take the bumper off to charge/dock the device. I asked an Apple employee at my local Apple store, and was told that there are no chargers or docks that are compatible with the bumper.

5) Question: Why do people care so much about this iPhone issue? Get a life…
Answer: Stop reading. Compared to most breaking news stories (ie – BP oil spill), the outcome of this one doesn’t really matter. It is fun to track, and fun to analyze without the need to take any religious/political/economical stand. Anyone from technology experts, to a person who just bought their first SmartPhone can follow this story just the same. That is what I love about technology news.

And in case you missed the press conference, it is posted here on Apple’s website. Note, for some reason the link goes to a different video, but if you copy the URL you’ll get there.

iPhone 4 shipment delays?


** Update

Received yesterday (6/23) ahead of schedule!  Loving every second of it!

**

** Update

Well, I got an email from Apple today (6/20/2010) saying that my order has shipped.  I assume the phone will get here on Thursday as originally expected.  For those wondering, I ordered on the pre-order day (6/14/10) around 8PM.  Still no word on where the iOS 4 will be available for 3G(s).

**

Want to hear comments about your iPhone 4 pre-order experience.  Seemed to me like between the stability of Apple and AT&T’s servers, one or the other (or both!) was always down.  I started my pre-order attempts at 8am and continued periodically throughout the day until 8pm at which point it finally worked.  I didn’t get a confirmation email until the next day, but shipping is currently confirmed for 6/24 (the original date advertised).

Hearing lots of rumors about the shipments being delayed as late as July 12th, but haven’t seen anything concrete on who is affected by this.  Post your comments and talk about your iPhone 4 experience so far :) I’m also waiting to see when I can get the current iOS4 update to put on my 3GS to satisfy my hunger 4 the new iPhone!  Come on, I’ve written too many articles (3) to not receive any comments to date!!!